Gateway Cargo Systems(S.I)Ltd General Terms and Conditions

Import shipment charges by air or as are quoted in overseas currencies and payment of collect charges in New Zealand is to be made in New Zealand Dollars on arrival of consignment, unless previously agreed.

A Collection Surcharge is levied on all foreign currency conversions.

Disbursements paid out on behalf of clients e.g. MPI Costs may include a margin to recover our accounting and administration costs.

Credit Card payments will incur a 3.95% surcharge (effective 13/04/2016) to cover bank fees. This applies to both freight and disbursements e.g. G.S.T.

Customs Disbursement charges are required to be paid immediately unless previously negotiated.

Unless negotiated otherwise a flat fee of N.Z Dollars 30.00 applies to shipments that require utilisation of our N.Z Customs Deferred Account for Customs Disbursements. This will appear on an invoice as an ‘Customs Department Deferred Facility Fee’ and took affect from 07th January 2019.

Insurance is not included unless specifically requested in writing and agreed between the parties. We can arrange for insurance cover for air and ocean consignments at competitive prices. Always work on the basis ‘Insurance is owners care’.

No shipment is automatically insured.

Where damage, loss or delay is caused by an Airline, Shipping Company, Handling Company, Cartage Company, foreign terminal or other outside party, then Gateway Cargo Systems(S.I)Ltd accepts no liability, but will do all possible to assist the resolution of the claim with the concerned company.

Gateway Cargo Systems(S.I)Ltd shall not under any circumstances be liable for loss or damage resulting from fire, water, explosions, earthquakes or theft whether caused by negligence of the company’s employees or otherwise.

Claims for damaged or pillaged cargo must be received in writing within 14 days of receipt of goods.

Liability is limited by the appropriate local and international conventions and laws.

Gateway Cargo Systems(S.I)Ltd shall not be liable for delay or failure to perform its obligations if the cause of the delay or failure is beyond its control.

Payment of invoices may not be delayed or stopped due to any claim proceedings on that or any previous shipment.

Rates are very variable, particularly from South East Asian so quotations are based on rates as supplied to us by the carrier concerned and are subject to change without notice.

On Air Freight shipments volumetric weight is assessed as 167 kilos = 1 cubic metre. The chargeable weight is deemed to be the greater of the actual or volume.

Sea Freight International consignments are rated on the basis of a weight or volumetric charge at the conversion rate of 1 cubic metre to 1000 kilograms and the higher rate calculation applies unless otherwise agreed in writing between the parties.

We reserve the right to change specified carriers, flights or sailings. Sometimes this is a necessity to get your goods here on time.

Random examinations of shipments by foreign Customs Departments e.g. United States of America, China do occur prior to shipping. These export examinations are often user pays and costs are incurred by our agents which are passed on to us to retrieve from the N.Z importer. However ‘unjust’ these costs appear they are legitimate and do need paying. We sympathise but are not in a position to negotiate.

Oversized, Perishable, Valuable and Hazardous cargoes are excluded from general rate quotes.

Credit Terms are to be negotiated prior to arrival, otherwise consider the transaction to be ‘payment required prior to delivery’.

Credit Limits to be established there-after.  

Our normal Payment for Services (excluding Customs Disbursements) shall be made in full on or before the 20th day of the month following the date of the invoice.

Kindly appreciate Ministry of Primary Industries (MPI) Fees are impossible to quote accurately prior to arrival, due to variables outside of our control e.g. the condition of the goods. MPI Department Fees can also be charged after the goods are receipted into store. In all instances where MPI Fees are levied against our account on behalf of clients, payment is expected in full, not negotiable.

Clients agree that Gateway Cargo Systems(S.I)Ltd may exercise a general lien against any property belonging to the client that is in the possession of for all sums outstanding under this contract and any other contract to which the Client and Gateway Cargo Systems(S.I)Ltd are parties.

Gateway Cargo Systems(S.I)Ltd is entitled to retain and be paid all brokerages, commissions, allowances and other remunerations paid on behalf of clients in the commission of it’s requested duties. In respect to customs brokerage jobs via outside parties we have been requested to clear; the ‘paid on behalf’ disbursements are not negotiable, being outside our control.

Should payment in full not be made on the due date for payment, the customer shall pay all costs resulting in it’s collection. The customer is therefore responsible for all the costs incurred by the company in recovering such monies.

Generally quotations are valid for thirty days from the date of issue.

Note: A comprehensive ‘formal’ copy of our Standard Trading Terms is available by contacting Jamie.

Call Us


64-3-3587 580

Email Us



35 Sheffield Crescent, Christchurch 8005, NZ,


PO Box 39016, Christchurch

Business Hours


Office: Monday to Friday (8am to 5pm)


Store: Monday to Friday (7:30am to 5pm)