Customs and biosecurity brokerage into New Zealand

Lyttelton Harbour

Our expert team can help your cargo efficiently clear Customs & MPI

Customs clearance can be a complex and time-consuming process, fraught with potential delays that can significantly impact your business operations and bottom line. To mitigate these risks and ensure a smooth flow of goods, consider the benefits of utilising a Customs Brokerage service. By entrusting this critical aspect of the process to experts, you can expect efficient and compliant clearance of your cargo.

Key benefits of using a Customs Brokerage service

Compliance with NZ regulations 
Ensuring your shipment adheres to all relevant New Zealand import regulations, giving you peace of mind.

Reduced risk of delays and penalties
Expertise minimises the risk of errors in paperwork, leading to faster clearance and avoiding costly delays or penalties.

Stay informed
We'll keep you updated as they help your cargo navigate international and New Zealand borders.

Streamlined process
Handling all the complexities of customs clearance, allowing you to focus on your core business.

Importing goods into New Zealand

New Zealand Customs Service (NZCS) requires specific documentation and adherence to various regulations, depending on the type and value of your goods.  Incorrect paperwork or missing information can lead to delays, penalties, or even the return of your shipment.

Classification and Valuation:
Your broker will accurately classify your goods under the New Zealand Customs Tariff, ensuring you pay the correct duties and taxes.

Documentation Preparation:
Your broker will meticulously prepare all necessary import documentation, including invoices, packing lists, certificates of origin, and any required permits

Communication with NZCS:
Your broker will act as your liaison with NZCS, ensuring clear and timely communication throughout the clearance process.

We handle the complexities of customs clearance so you can focus on your business

At Gateway Cargo we have a highly experienced team of in-house Customs Brokers who will not only handle the necessary paperwork and procedures but will also keep you informed throughout the process, providing peace of mind and minimising disruptions to your supply chain.

We can help your cargo to sail (or fly) smoothly through NZ Customs and MPI. Contact us on the enquiry form below or email rhonda@gatewaycargo.co.nz

Latest seasonal updates

Season update

NZ importers: Know the BMSB requirements this risk season

September 1, 2025
The New Zealand Ministry for Primary Industries (MPI) has specific requirements for importers to manage the risk of Brown Marmorated Stink Bug (BMSB), a serious pest. These measures apply primarily to new and used vehicles, machinery, and parts from BMSB-risk countries, as well as to sea containers from Italy.
Season update

End of Stink Bug Season Means Potential Savings on Fumigation

April 1, 2025
Understand updates and compliance requirements for importers to NZ. Plus, an opportunity to save on fumigation costs by taking advantage of the cooler months.
Season update

‍Europe to Down Under: Navigating the Future of Global Shipping

December 18, 2024
The global shipping industry faces challenges and ongoing disruptions with increased transit times/costs, and capacity constraints. The future's uncertain, but lessons learned will build a stronger industry. Stay informed, agile, and proactive to navigate these turbulent waters.

How can we help?

Tell us about your freight needs

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